Frequently Asked Questions
Everything you need to know about our goat milk skincare products.
Why is goat milk beneficial for the skin?
Goat milk is packed with vitamins A, B, C, D, and E, as well as lactic acid which helps exfoliate and moisturize. It has the same pH as human skin, making it incredibly gentle and effective for all skin types.
Are Dionis products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your skin. If you are not satisfied with your purchase, you can return unused products in their original packaging within 30 days for a full refund.
Do you use parabens or sulfates in your skincare?
No, all Dionis Goat Milk Skincare products are formulated without parabens and sulfates to ensure the highest quality care for your skin.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.